Last Updated: 18/03/2025
At Danatoys.lk, operated by Colombo Centre (Pvt) Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make use of our services.
If you have any questions or concerns about our privacy practices, please Contact Us.
 

1. Information We Collect

We collect various types of information from visitors to our website to improve our services and ensure an optimal shopping experience. The types of information we collect include:
 

a. Personal Information

This is information that identifies you as an individual. When you create an account, place an order, or subscribe to our newsletter, we may collect the following personal information:
  • Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (for purchases)
  • Date of Birth (if applicable)
  • Order History

b. Non-Personal Information

We also collect non-personal information, which does not directly identify you. This includes:
  • IP Address
  • Browser Type and Version
  • Device Type
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referral URLs

2. How We Use Your Information

The personal and non-personal information we collect is used to enhance your shopping experience and improve our services. We use your information for the following purposes:
  • Order Processing: To process, confirm, and deliver your orders.
  • Customer Support: To provide assistance and respond to inquiries or requests.
  • Account Management: To manage your account, including your order history and saved preferences.
  • Marketing: To send you promotional emails and newsletters (only if you have opted in).
  • Site Improvement: To monitor website performance and make improvements to enhance user experience.
  • Fraud Prevention: To prevent fraudulent transactions and ensure the security of our platform.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties for their own marketing purposes. However, we may share your information with trusted third parties to fulfill our business operations and services, such as:
  • Payment Processors: We share payment details with third-party payment processors to facilitate transactions.
  • Shipping Partners: Your name, address, and phone number are shared with shipping companies to deliver your orders.
  • Service Providers: We may share your information with service providers (e.g., website hosting, email marketing) who assist us in running our business.
  • Legal Compliance: We may disclose your information if required by law, to protect our rights, or to comply with a legal process.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information and improve your experience on Danatoys.lk. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:
  • Essential Cookies: These are necessary for the website to function properly (e.g., keeping you logged in).
  • Performance Cookies: These collect information about how visitors use our site, helping us improve its performance.
  • Marketing Cookies: These track your browsing activity to deliver relevant ads and promotions.
You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect the functionality of our website.
 

5. Data Security

We are committed to protecting the personal information we collect from you. We use various security measures to safeguard your data, including encryption, secure socket layer (SSL) technology, and secure data storage. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
In the event of a data breach, we will take appropriate steps to notify affected users in accordance with applicable laws.
 

6. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Once your personal data is no longer required, we will securely delete or anonymize it.
 

7. Your Rights

You have the following rights regarding your personal data:
  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal data.
  • Deletion: You have the right to request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).
  • Withdrawal of Consent: If you have consented to receive marketing communications from us, you can withdraw your consent at any time by clicking the unsubscribe link in our emails or contacting us directly.
  • Data Portability: You have the right to request that we transfer your personal data to another service provider.
To exercise any of these rights, please Contact Us.
 

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and believe that your child has provided personal information to us, please Contact Us.
 

9. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Danatoys.lk. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.
Your continued use of Danatoys.lk following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes.
 

11. Governing Law

This Privacy Policy is governed by the laws of Sri Lanka, and any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of Sri Lanka.